Privacy Policy

At ClearWave Car Wash Australia, protecting your personal information is a priority. This policy outlines how we collect, use, and safeguard your data through our online platform and services.

Information We Collect

We collect information you provide directly when using our services or contacting us, including but not limited to:

• Contact details such as name, phone number, and email
• Vehicle details necessary for service bookings and fleet management
• Payment information processed securely through third-party providers

How We Use Your Information

Your personal data is utilised to:

• Provide and manage car wash and detailing services
• Communicate appointment details and service updates
• Process payments securely and maintain billing records
• Enhance and personalise our service offerings

Legal Basis for Processing

We process your personal data under the following legal bases in compliance with applicable privacy laws, including GDPR:

• Performance of a contract (e.g., to provide our car wash services)
• Compliance with legal obligations
• Legitimate interests pursued by ClearWave Car Wash Australia

Data Sharing and Disclosure

Your information is securely handled and may be shared only with trusted third parties for the purposes outlined above, including:

• Payment processors for transaction handling
• Service providers assisting in booking and customer support
• When required by law or to protect our legal rights

Data Retention

We retain your personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Under applicable data protection laws, you have rights regarding your personal data, including:

• Accessing and obtaining a copy of your personal data
• Requesting correction of inaccurate or incomplete data
• Requesting deletion or restriction of your personal data
• Objecting to certain data processing activities
• Data portability where applicable

To exercise these rights, please contact us using the details below.

Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Cookies and Tracking Technologies

Our online platform may use cookies and similar tracking technologies to enhance user experience and analyse usage. You control the use of cookies via your browser settings.

Contact Information

For any questions or requests related to your privacy or this policy, please reach out to:

This policy is subject to change. We encourage you to review it periodically to stay informed about how we protect your information.